FAQ

Hero Prop FAQ's

We are a small team of original movie memorabilia collectors with many years of experience and our passion has always been focused on Movie Prop collecting. Hero Prop is a term widely used in the film industry as the “Hero Props” are the more detailed pieces intended for close inspection by the camera or audience and are generally of higher quality, durability and functionality. Also often the most sort after by collectors.
Every item that we acquire has been researched as thoroughly as possible. Many of the items are acquired directly from people involved in the production of the movies. We have a long list of trusted industry professionals from property masters, wardrobe houses, studios and other crew members. We are very passionate about authenticity, all our original props & costumes come complete with a COA (Certificate of Authenticity) to ensure the integrity of each item which we stand by 100%.
Yes, We are very passionate about authenticity, all our original props & costumes come complete with a COA (Certificate of Authenticity) to ensure the integrity of each item which we stand by 100%.
Yes, interest-free payment plans are available on most items. Simply proceed to an item then select the Pay Deposit option.

Should you decide to cancel the plan, any funds in your account beyond the initial non-refundable, non-transferable deposit can only be used as a store credit. Sorry, no cash refunds will be provided. In the event of a cancellation, the initial deposit is absolutely non-refundable and non-transferable to other products.
All sales are final as these are rare collector pieces and in most cases one of a kind. In the unfortunate event that there is a problem with the condition of a piece when it is delivered, we will do our best to work with you to make sure you are satisfied.
Yes, we may be able to assist you in selling a screen used prop or wardrobe but the provenance and documentation of the piece must be impeccable. If you have an item you are interested in selling, or would like details of our consignment please use our contact form and get in touch with us.
Yes, trades are considered but the provenance and documentation of the piece in trade must be impeccable.